Forum


    Reply
    Replies: 3   Views: 84
    Picture can't be displayed after merging in some circumstances

    Posted by jgjloopio  · 12-12-2024 - 14:11

    Hi all,

    My team has been using the merge functionality and noticed that in some circumstances, when a slide has an image background, the generated output of the merge has the text "The picture can't be displayed" where the picture would be. 

    Is this something you've encountered?

    Posted by admin  · 12-12-2024 - 18:26

    Hello,

    We need to check it. Please send the files that illustrate your issue to contact[at]phpdocx.com and we'll do some tests. Maybe they contain some specific external content that is not supported in the current stable version of mergePptx; in this case, we'll add support after doing the needed tests.

    Please also send if you are using the classic or namespaces package.

    Regards.

    Posted by jgjloopio  · 12-12-2024 - 20:32

    Thanks, I've sent an email.

    Posted by admin  · 13-12-2024 - 08:43

    Hello,

    Thanks for sending the sample file. The issue was missing support for images embedded in themes. We have added support in the testing branch and sent the updated class to your email. These same changes will be included in the stable release.

    Regards.